Orders can only be made online

The delivery process for your order may have already begun. Please contact us as soon as possible at "teikei_sougou@treasure-f.com".

The delivery process for your order may have already begun. Please contact us as soon as possible at "teikei_sougou@treasure-f.com".

In exchange for not being able to choose specific products, we offer the products at a reduced rate.

We will prepare products that were made in 2010 or after.

■ Refrigerator, less than 100L, width: ~48cm, depth: 50-55cm, height: ~85cm ■ Refrigerator, between 100L and 150L, width: ~48cm, depth: 50-58cm, height: 100-115cm ■ Washing machine, width: ~48cm, depth: 50-55cm, height: ~85cm, load: 4.2-6.0kg ■ Television, LCD, 17-22in ■ Microwave(basic warming function) ■ Curtains *both contain lace curtains, door curtains: 100x178cm (2 curtains), window curtains: 100x135 (2 curtains)

Please contact us at teikei_sougou@treasure-f.com. To be sure, please make sure to check your inbox settings before contacting us.

The delivery process for your order may have already begun. Please contact us as soon as possible at "teikei_sougou@treasure-f.com".

Please request a receipt in the comments section when placing your order. The receipt will be sent by mail, but it will arrive separately from the products. *If you would like to request a receipt after placing your order, please contact us by replying to an email from us. *If you're in a hurry... According to the law, transfer requests to financial institutions and payment receipt can also be used as an official substitute for a receipt. (This also applies to transfer done through internet banking)

Please contact your credit card company or financial institution.

The fastest possible delivery is 3 days after your payment is confirmed. For more details about dates, please check the application page.

You can check our delivery area from the link below.

About delivery areas

Delivery trucks are on a set route, so you cannot request a time. The delivery company will contact you the night before delivery or the morning on the day of delivery.

Yes. *We will also carry the products up the stairs.

We will send them again, but we will have to charge a reshipping fee (7,700 yen).

Shipping and setup are free of charge.

This service includes setup.

The delivery window is between 8:00AM and 8:00PM. The delivery company will contact you the night before or the morning on the day of delivery to give you a better time estimate.

Setup normally takes about 15-30 minutes. *Depending on the situation, it could take slightly more or less time.

If the product malfunctions within 180 days of delivery, we will replace it with an equivalent product.

If the product is "within the 180 day warranty period," we will replace it.

If you are only asking for an item to be collected, we do not provide such service.

Please see information about the collection of recyclables according to the Home Appliance Recycling Law. Please contact us in advance to make arrangements. Please state "Request for recycling collection," enter the following information into the comments section of the Home Appliance Set, and place your order. -Manufacturer -Model number -Whether it has malfunctioned or not -If it has not malfunctioned, the model year *If there is no sign of malfunction, and it operates normally, please consider using a door-to-door service that picks up and buys your appliances.