Support inquiries from various companies and organizations using Chinese and Japanese! I work at a multilingual call center.
You will be responsible for troubleshooting system vendors and manufacturers, hotel reservation system inquiries, cable TV application support, and interpretation of three-party calls for administration-related inquiries. There are manuals and careful training, so even those with no call center experience can feel at ease.
Our office supports 6 languages (English, Chinese, Korean, Portuguese, Spanish, and Vietnamese). Staff of various nationalities work, and the workplace has a global yet cozy atmosphere. Global companies and those interested in Japan-China business are also welcome.
This is your chance to learn business skills by utilizing your Chinese and Japanese language skills!
＜Bilingual Recruitment＞
We support inquiries from various companies and organizations using English and Japanese! I work at a multilingual call center.
I am in charge of dealing with problems with system vendors and manufacturers, inquiries about hotel reservation systems, cable TV application support, and interpretation of three-party calls for administration-related inquiries. Even if you have no call center experience, don't worry, we have manuals and careful training.
Our office supports 6 languages (English, Chinese, Korean, Portuguese, Spanish, and Vietnamese). Staff of various nationalities work, and the workplace has a global yet cozy atmosphere. Global companies and those interested in overseas business are also welcome. This is your chance to learn business skills by utilizing your English and Japanese language skills!
[Job Details]
① Multilingual contact center operator work.
・Conversation interpretation between Japanese and foreigners ・Interpretation of native staff working at overseas call centers ・Email translation, etc.
・Support support in Japanese
② Use telephones or video equipment to transportation, stores, medical facilities, public institutions, etc.
Interpretation of inquiries, email translation, etc.
③ Inbound work such as basic interpretation and translation is the main one,
Depending on the situation, you may also be asked to perform outbound operations (*).
※Questionnaire surveys, acceptance of material delivery, acquisition of sales appointments, etc.
[Salary]
Hourly wage 1,900 yen
*Overtime pay increased by 25%
[Welfare]
・Employment insurance
・Social insurance
・Welfare pension
・Transportation expenses paid
[Working hours]
・Shift system between 8:30 and 8:30 the next day (24-hour system, 8 hours of operation)
[Work day]
5 days a week, Monday to Sunday, including weekends and holidays
[Eligibility]
・No age or educational background required
・Those who can work 5 days a week, including weekends and holidays
・Those who can operate basic PCs (Excel Word)
・Those who are fluent in Japanese, Chinese, and Korean ・Those who can do business-level conversations in Japanese
※Experienced interpreters and translators are welcome ~ ♪
Listen to “I'm in a bit of trouble” from customers at client companies,
It's a job where you gently support them in Japanese and Vietnamese.
[*Stay calm and snuggle up to inquiries*]
System fault consultation, hotel reservation confirmation, cable TV application...
Listen to the situation and guide while looking at the manuals and FAQs at hand.
In administrative services, they may also be in charge of interpreting for three-way calls with Japanese.
[*Don't worry because there are fixed procedures*]
The flow of response is organized for each client, and the style is to proceed according to the instructions.
There are no quotas, and at most 2 to 3 phone calls per hour.
I spend my free time checking emails and creating data.
[*Comfort of working in a multinational team*]
The center has staff from various countries, and the atmosphere is a mixture of nature and multiculturalism.
It is an environment where you can work while using Japanese and Vietnamese, and there is also a rest room inside the building.
The hourly rate has increased!!!
It's a job where you can make the most of Japanese, English, Portuguese, and Spanish!
The hourly wage is high and the place of work is close to the station!
Multilingual contact center operator work.
・Interpreting conversations between Japanese and foreigners
・Interpreters for native staff working in overseas call centers
・Email translation, etc.
・Support support in Japanese
Other incidental work
Using telephones and video equipment to transportation, stores, medical facilities, public institutions, etc.
Mainly interpretation, email translation, etc. relating to inquiries.
Inbound work such as basic interpretation and translation is the main one,
Depending on the situation, you may also be asked to perform outbound operations (*).
※Questionnaire surveys, acceptance of material delivery, acquisition of sales appointments, etc.