We are a paper container processing machine manufacturer boasting a TOP market share in over 50 countries around the world.
We will take care of the sales affairs for foreign companies originating in Switzerland.
We will follow up on existing customers in a responsible manner and handle inquiries and paperwork.
〈Business points〉
〇Customer support will be carried out only for existing customers under the responsibility system (there is a possibility that the person in charge will change)
〇There is not much telephone support, but there is a lot of paperwork and internal collaboration.
〇It is possible to improve your skills in an environment where you can make use of your English ability.
∟It is used for training and meetings with overseas locations. (reading, writing, conversation)
[Department structure] 7 people
1 manager, 5 members (4 women, 1 man), 1 temporary employee
You will be responsible for student visa application support at universities where many international students are enrolled.
・Processing of student visa application documents
・Support for visa extensions and status of residence changes
・Assistance in complying with immigration bureau and university visa regulations
・Handling inquiries related to visas and immigration
・Preparation and management of reports related to status of residence
・Entering and updating information into the database
・Monitoring to prevent visa violations (course status, landing permit deadlines, job-hunting visa-related documents, etc.)
・Cooperation with external vendors to support visa operations
◎ Work as a team
・Support for New Student Welcome Week
・Management support for student events and extracurricular activities
・Participation in cross-departmental initiatives
Since there is detailed data handling, it is an environment where you can make use of Excel skills.
70% of students are foreign students, and communication in English occurs every day (Japanese within the company)