Working in Kumamoto [Hotel Front] delivering a sense of stability+security+excitement for major groups

Every day is exciting in a stable and secure environment [Hotel Front]

- Inexperienced are welcome
Start with peace of mind with a full range of training. We will carefully guide everything from basic customer service manners to hotel system operation.
- An environment where you can make the most of your language skills
Kumamoto is visited by many customers from home and abroad. English is essential, and if you can speak Chinese, your field of activity will expand even more.
- Good access! The appeal of working in the center of Kumamoto city
It is close to tourist spots and downtown areas, and is perfect for after work and on holidays. It is an environment where you can enjoy Kumamoto Castle and the historic cityscape.
- Hiring full-time employees who can advance their careers
You can build a career in a stable environment. Team leaders and the like can also aim to step up in the future.

Looking for human resources
• No educational background or qualifications required
• Those who love dealing with people and those who can value the spirit of hospitality are welcome
• Foreign nationals must have Japanese Language Proficiency Test (JLPT) N2 or higher and are qualified to work in Japan
• English required; Chinese proficiency is a plus

Treatment and benefits
• Fully equipped with social insurance
• Equipped with an e-learning system and regular health checkups
• Employee discount system (free movie viewing), WELBOX available
• Uniforms provided
• Transportation expenses paid (conditions apply)
• Salary increases/bonuses every year

■Job description
As the “face” of the hotel, it is our job to support our guests with a comfortable and memorable stay.
Please support our customers from check-in to check-out.

＜The appeal of work＞
・Being able to support a customer's trip and directly receive words of appreciation is a great motivator.
・It can also play a role in conveying the appeal of the city and culture of Kumamoto through sightseeing and transportation guidance.
・You can learn high-level customer service skills and manners.

＜Main business contents＞
・Check-in/check-out support
・We will perform procedures such as confirming the customer's reservation, requesting that they fill out an accommodation card, and handing over a key (card key).
・Information on sightseeing and traffic in and around the facility
・Responding to telephone inquiries
・We respond to internal calls from guest rooms, phone calls, and web chat questions about accommodation reservations from outside.

■Salary (salary)
・Monthly salary from 185,000 yen
・There is an annual salary increase and bonus (bonus)

■Number of working days
・Shift system (actual work 8 hours)
・Closed on the 9th to 10th of the month (the annual holiday is 112 days)
・There is paid leave
Online Interview