YOLO JAPAN Monitor Survey Terms of Use

This content is a translation based on the Japanese version.

Article 1 (Applicability of Terms)

These Terms stipulate the conditions under which a member who has registered based on the "YOLO JAPAN Membership Terms" (hereinafter referred to as the "Membership Terms") established by YOLO JAPAN Co., Ltd. (hereinafter referred to as the "Company") participates in monitor survey projects provided by the Company (hereinafter referred to as the "Projects").
These Terms shall constitute a part of the Membership Terms, and regarding participation in the Projects, these Terms shall apply in addition to the Membership Terms. In the event of any conflict or inconsistency between the clauses of the Membership Terms and these Terms, these Terms shall prevail.

Article 2 (Application for Registration)

A person wishing to register as a monitor for the Projects shall apply for monitor registration by the method prescribed by the Company upon the person themselves agreeing to comply with these Terms. A person who has applied for monitor registration shall be registered as a monitor when the Company accepts said application. However, the Company may refuse to accept the application if it determines that the applicant falls under any of the following:

The applicant for monitor registration is already registered.
The applicant for monitor registration has previously been subject to disciplinary action such as deletion of monitor registration.
The Company otherwise determines that acceptance of the monitor registration is inappropriate for justifiable reasons.

Article 3 (Scope of Work)

The work to be performed by the member in the Projects (hereinafter referred to as "Monitor Work") shall primarily consist of the following items, and specific details shall be in accordance with the application guidelines for each project:
1. Responding to online questionnaires on the Company's website or application.
2. Participating in questionnaire surveys, interviews, roundtable discussions, product trial tests, etc., conducted by visiting a location designated by the Company or the contractor of the Project (hereinafter referred to as the "Client").
3. Other work incidental or related to the preceding items.
The member shall apply for participation in the survey plan they desire to the Company by the method prescribed by the Company. However, the Company reserves the freedom not to accept the member's application depending on the project.
Once a member applies for participation and the Company accepts the application for participation in the Project, subsequent cancellation by the member shall not be permitted. However, if the member notifies the Company of the cancellation and the Company determines that the reason is unavoidable, the cancellation may be permitted.
A member whose participation in the Project has been confirmed must conduct the survey and report based on the content and method prescribed by the Company. If the Company determines that the survey method or report content is contrary to the Company's designation or the purpose of the survey plan, the Company may cancel the request for the survey or report, suspend or interrupt the survey or report, or request the member to redo the work. Furthermore, if the Company determines that it is contrary to the Company's designation or the purpose of the survey plan, or if the member does not respond to a request to redo the work, the Company may not accept the report of said survey. The member shall agree to this in advance.
The member shall retain documents proving the implementation of the survey (receipts, official receipts, estimates, shop cards, business cards, exterior photos, etc.) for three months after the completion of the survey. In addition, if the Company determines that there is a suspicion that the survey method or report content is contrary to the Company's designation or the purpose of the project, the Company may request the member to submit the original documents proving the implementation of the survey.

Article 4 (Deliverables)

In performing the Monitor Work, the member shall submit deliverables such as questionnaire responses, reports, photos, videos, etc. (hereinafter referred to as "Deliverables") in accordance with the format and date designated by the Company.
Copyrights (including the rights under Article 27 and Article 28 of the Copyright Act) and all other intellectual property rights of the Deliverables shall be transferred and belong to the Company or the Client free of charge upon submission. The member shall not exercise moral rights regarding the Deliverables.

Article 5 (Honorarium and Payment Method)

The Company shall pay an honorarium (cash, points, gift certificates, etc.) to members who have appropriately performed the Monitor Work, in accordance with the criteria separately stipulated in the application guidelines, etc.
If deficiencies, falsehoods, or insincere responses (such as obviously too short response times, contradictory answers, etc.) are found in the response content, or if there are deficiencies in the submission materials designated by the Company (including but not limited to receipts for product receipt, official receipts, proof of store visit, etc.), or if such materials are not submitted, the Company may withhold or refuse payment of the honorarium.
If a member purchases or uses products or services other than those designated by the Company, such costs shall be excluded from the honorarium and payment.
If payment of the honorarium cannot be made due to unregistered account information or errors in account information or other registered items, the Company will contact the member by a prescribed method and make the payment as soon as the correct account information, etc. is confirmed; however, the member agrees in advance that any honorarium for which three months have passed since the initial scheduled payment date shall become invalid.
If payment cannot be made due to errors in account information, etc., and a transfer reversal fee is deducted by the financial institution, the same amount shall be deducted at the time of re-payment.

Article 6 (Handling of Personal Information and Provision to Third Parties)

By applying for or participating in the Project, the member shall be deemed to have agreed that the member's personal information will be provided to the Client as follows:

Recipient: The Client (contractor) who entrusted the project to the Company.
Purpose of provision: Market research, development and improvement of products/services, marketing analysis, contact necessary for the implementation of the project, and to smoothly conduct the monitor survey.
Items to be provided: Name, age, gender, nationality, status of residence, response content (survey results, images, videos, etc.), and other information specified for each project.

Article 7 (Photography and Handling of Portrait Rights, etc.)

The member agrees in advance that during the execution of the Monitor Work, the Company or the Client may take photographs or record videos of the member's appearance, figure, etc., and may request the member themselves to submit photographs, etc.
Regarding the photographs/videos taken and the Deliverables submitted pursuant to the preceding paragraph (hereinafter referred to as "Photographic Data, etc."), the member grants the Company and the Client permission to use (including reproduction, editing, modification, and provision to third parties) them indefinitely and free of charge for the following purposes:
1. Dissemination on official SNS (X, Facebook, Instagram, TikTok, etc.)
2. Inclusion in internal meeting materials, reports, etc.
3. Inclusion on websites (official blogs, case study pages, etc.)
4. Public relations activities such as press releases and media publications
5. Inclusion in sales materials (flyers, pamphlets, proposal materials, etc.)
6. Other purposes incidental to the preceding items

Article 8 (Confidentiality)

The member shall keep strictly confidential all information obtained through the Monitor Work (survey content, question content, undisclosed information regarding presented products/services, etc.) and shall not disclose or leak it to a third party or publish it on SNS, etc. without the prior consent of the Company. However, regarding cases where the Company has permitted or instructed publication on SNS, etc. in advance due to the nature of the project, publication may be made in accordance with the scope and rules (designation of hashtags, etc.) designated by the Company.

Article 9 (Disclaimer)

The Company and the Client shall not be liable for any accidents, injuries, theft, or other damages incurred by the member during the execution of the Monitor Work (including travel to designated locations), except in cases of willful misconduct or gross negligence by the Company or the Client. Unless otherwise specified, the member shall bear and manage the costs and risks associated with travel to the site and accommodation, etc.
The Company shall not be liable for any damages incurred by the member due to the cancellation, interruption, or change in content of the Project.
The Company makes no warranty, express or implied, that the Project will fit the member's specific purpose, have the expected functions, commercial value, accuracy, or usefulness, that the member's use of the Project will conform to laws or internal rules of industry organizations applicable to the member, that it will be available continuously, or that defects will not occur.
Transactions, communications, disputes, etc. arising between the member and the Client, other members, or third parties in connection with the Project shall be resolved by the member at their own responsibility.

Article 10 (Compensation)

If damages (including attorney's fees, payment of compensation to third parties, etc.) are caused to the Company due to the member's act (including but not limited to violation of these Terms, infringement of third party rights, claims, etc.), the member shall immediately compensate the Company for such damages.

Article 11 (Prohibited Acts)

In performing the Project, the member shall not engage in the following acts:

Acts that violate laws and regulations or acts related to criminal activities.
Acts that violate these Terms or acts that are likely to do so.
Acts of re-entrusting the work requested by the Company to the monitor to another third party.
Acts that infringe on the property, privacy, intellectual property rights, or other rights of a third party.
Acts that cause disadvantage to, or slander or defame the Company, survey subjects, other monitors, or other third parties.
Acts of providing false or fraudulent responses regarding survey reports.
Acts that interfere with the operation of this business or surveys by other monitors.
Acts that the Company judges to significantly interfere with the business of the Company or the Client.
Acts of disclosing to the survey subject/company that one is a monitor during the survey.
Acts where employees of competitors or their families, close friends, etc., register as monitors primarily for the purpose of acquiring Company information.
Acts contrary to public order and morals.
Other acts that the Company deems inappropriate.

Article 12 (Cancellation of Registration, etc.)

If a member falls under any of the following items, the Company may temporarily suspend the use of the Project for said member or delete their registration as a member without prior notice or demand:

If the member violates any provision of these Terms.
Otherwise, if the Company determines that the continuation of the use of the Project or registration as a member is inappropriate.

Article 13 (Severability)

Even if any provision of these Terms or a part thereof is determined to be invalid or unenforceable under the Consumer Contract Act or other laws and regulations, the remaining provisions of these Terms and the remaining parts of the provisions determined to be partially invalid or unenforceable shall continue to remain in full force and effect.

Article 14 (Translation)

These Terms are written in Japanese. In the event of any discrepancy between a translated version in another language and the Japanese version, the Japanese version shall prevail.

Article 15 (Governing Law and Jurisdiction)

The governing law and the court of jurisdiction for dispute resolution regarding these Terms shall be in accordance with the provisions of the Membership Terms.