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News / 2023.09.01

【System Failure】Application history is not displayed

Thank you for using YOLO JAPAN.

There was a system failure that prevented some users from viewing their application history.
We apologize for any inconvenience caused.

Here are the details and cause of the system failure.

【Date of System Failure】
August 22, 2023 (Tuesday) 13:30 〜 August 29, 2023 (Tuesday) 12:00

【Target Page】
Application History

【Contents】
When applying for a job from the favorites page, the application will not appear in the application history.
(The problem does not occur when applying from the job page)

【Cause】
Due to the upgrade of the application function.

【Action】
We have found all users whose application history was not displayed and added the necessary data.
We have also fixed the program to prevent this from happening again in the future.

【Flow of Action】

8/22, 6:00 

Application function upgraded

8/29 11:00

A user inquired about missing information about his/her application in the application history, and an investigation was initiated

8/29 11:20

Found the cause and fixed the program

8/29 11:50

Updated information for all users whose application history was not displayed

8/29 12:00

Fixed the program to prevent this from happening again in the future


【Future Actions】
When an error occurs, the system administrator will immediately investigate.
To check the scope of the error and take corrective action to prevent it from happening in the future.