News / 2020.12.04

Important announcement about YOLO JAPAN's Instagram account

We announce that, on December 2, YOLO JAPAN Co.’s Instagram account (yolo_japan) was illegally accessed and taken over.

We apologies in case any of our followers received any kind of inconvenience. 

[About users information]

At the time of this announcement, we did not find any evidence of episodes of leakage or tampering of personal information since the moment of the illegal violation.

[Future measures]
We decided to continue investigating this infringement access, and to proceed with enforcing our company’s system with the goal of enhanced security.

[A request to our followers]
We kindly ask everyone to unfollow YOLO JAPAN Instagram account. 
The original account had its username changed to “delete_11k”, subsequently “delete_10k”, so please unfollow this account and, in case you receive a DM (Direct Message) from it, please delete it without opening any link.

■Official account
In the future, by adopting a more secure information management system, YOLO JAPAN promises to do its best to offer its users useful information.

We again deeply apologies if we caused any inconvenience or concern, and we ask for your continued support.

If you have any questions about this issue, please fill in the form below. In order to manage the issue, we ask your cooperation in submitting any inquiry uniquely by the following form.

Reception time: Mon - Fri (10AM - 17PM)
Form Link:
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