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  3. 【Okinawa】 Customer service personnel (for foreigners visiting Japan)

株式会社パム

【Okinawa】 Customer service personnel (for foreigners visiting Japan)

Job Type Operation of travel booking website
Management of Okinawa Tourism Information website & Informational Magazines
Management of comprehensive leisure website for Okinawa citizens etc.
Salary ¥3M ~ ¥5M / Year
Work Hours 9: 00 ~ 18: 00
※ Overtime average is about 20 hours
Work Location Naha city, Okinawa
PR Due to the increasing number of inquiries from customers with rental cars, we are looking to increase our employees.(Recruiting 5 employees)

About the company

Operation of travel booking website
Management of Okinawa Tourism Information website & Informational Magazines
Management of comprehensive leisure website for Okinawa citizens etc.

Job description

You will be in charge of the customer service for a travel booking website catering to foreign travelers visiting Japan.

[Specifically]
· You will respond to e-mail and telephone calls of inbound inquiries in English
· You will also be establishing English friendly services
※ Analyzing customer's opinions and improving the site based off the input.

Qualifications

Japanese: Above everyday conversation level
English: Native level or business level
・Who is currently living in Japan and holds a work permissible VISA

Work Place

Naha city, Okinawa

Working Hours

9: 00 ~ 18: 00
※ Overtime average is about 20 hours

Salary

Annual income: ¥3M to ¥5M
Monthly income: 180,000 ~ 330,000 yen
Bonuses: twice a year (2 months worth pay)
Commuting allowance: yes (10,000 yen per month)
Commuting by vehicle: yes (parking lot available but expenses not covered)

【Employment Period】
Determination of period: Indefinite for regular employees, Set period in case of outsourcing / contract employees

Holidays

【Annual holidays 112 days】
Saturday and Sunday off
Holidays (The week after a holiday week, you must work Saturday)
Summer vacation (2 days available to use between July to October)
New Year's Holiday (December 30 - January 3)
Congratulations vacation

Benefits

Social insurance
Tourism related assistance (company provided assistance up to 30,000 yen per year)
Company car sharing
Mental health services
Celebration for 10th anniversary of service
Employee Travel / Sports Festival / Bōnenkai
Company awards (semiannual · annual company sales target achievement award / semi-annual · best team award & MVP award)
Goal management system / Promotion system
Career counseling system
Team building support system
Training System
Offsite education · Online education system
Reading promotion system

Type of Employment

Full-time employee / Contract employee

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  3. 【Okinawa】 Customer service personnel (for foreigners visiting Japan)